| Support Options |
![]() FM Synergy is dedicated to the long term satisfaction of our customers. From TradeSchool software to our excellent web hosting package your success as a partner in the industry trades is our goal. Please read through our support options to guide you in the right direction. Our internet web support system is available 24/7. This includes:
FM synergy will provide 30 days complimentary phone and email support for TradeSchool once the product ships. All support questions after 30 days will be charged $65 per incident. We will also offer an excellent annual support program for keeping your copies of FileMaker up-to-date and receiving unlimited phone or email support. TradeSchool customers should be aware of our outstanding Maintenance Program, which ensures our staff is ready and able to help with your technical needs.Non-emergency questions should be directed to our email response team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Our staff will return all emails requests within 24 hours during normal business days. Please include your product name and version number when requesting help. Customer of our Hosting Package also have phone and email support. Phone support is available 8am - 5pm Monday - Friday PST. Please include your main hosting domain and problem description when emailing or calling for support help.
For support call 503-709-6432 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it |